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Frequently Asked Questions

Payments

Yes, we accept PayPal and many other payment methods.


We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

Basically, the final amount you will pay is just the price of the product plus shipping(if you choose a paid shipping). Sometimes, because of the exchange rate of currency, when the payment finally cleared through the bank, the total amount will be a little different to the price of the product, but it's only less than 0.5% of the total price.

Shipping + handling

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacation address as we do not know how long the destination's customs department will have the package on hold.

Since we have a large assortment of products that are not stored in the same warehouse, it is possible that some products get shipped separately. Do not worry, it is quite normal that you receive a product a few days before the other.

Shipping takes 12-25 business  days depending on location. Some distant areas can take a bit longer. But we will get to you

We definitely will deliver your order in time under normal circumstances. While shipping delays may occur due to holidays/natural disasters/virus/war/clearance/customs delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.